Financial Policy

We are committed to providing you with the best possible care and treatment. If you have medical insurance, we are anxious to help you receive the maximum allowable benefits. In order to achieve this goal, we need your assistance and your understanding of our payment policy.

    • Co-payments are due at time of service
    • A $10.00 fee will be assessed if a required co-payment is not paid at the time of service and the patient account must be billed.
    • A $25.00 fee will be assessed to an account in the event that a check is returned.
    • Full payment is due upon receipt of statement.

We must emphasize that as a medical care provider, our relationship is with you, not your insurance company. While filing insurance is a courtesy that we extend to our patients, all charges are your responsibility and due on the date of your visit unless other arrangements have been made with this office. If payment problems arise, we encourage you to contact our office at (513) 321-0199.

* Patient account balances are billed monthly

It is the office policy that whomever brings in the patient to be seen is the responsible party for the payment. We understand that a divorce decree will sometimes name one parent responsible for medical bills. This, however, is a matter that should be resolved outside of the office so payment can be made on the date of service.

* Cancellations must be received 24 hours prior to a scheduled visit or a charge of 50% of the scheduled appointment type will be assessed to the patient account. Please see our No Show/Cancellation policy when you check in for your visit.

Hyde Park Office

3330 Erie Ave.
Cincinnati, Ohio 45208
513-979-0569 (fax)

Kenwood Office

7720 Montgomery Rd.
Cincinnati, Ohio 45236
513-891-7696 (fax)

Please call (513) 321-0199 after hours to reach the on-call provider. If you are not automatically connected to the answering service, PerfectServe, please call them directly at 1-877-844-3492.

*Note that all calls go to the Hyde Park location for scheduling and triage 

Hyde Park Hours

Monday - Friday:

9:00 am - 5:00 pm


8:30 am - 11:00 am



Kenwood Hours

Monday - Friday:

9:00 am - 5:00 pm

Saturday, Sunday:


**Typically, 2-3 well check appointments will be scheduled for each Saturday. The remaining appointments are scheduled same-day for sick visits. Primarily Kenwood patients are certainly welcome to be seen in Hyde Park on Saturdays. Phone lines open at 8:30am.

During the week we accept same-day appointments for both sick and well visits. Please call at the beginning of the day (8:30 am) for availability.

PLEASE NOTE: The office closes daily from 12pm-1pm for lunch and the doors will be locked. Prescription pick up and form drop off will be accepted during regular hours only.