Patient and Provider Responsibilities

At our practice we have certain expectations of both our providers and our patients:

Provider Responsibilities

    • Perform a comprehensive history and physical examination at every visit.
    • Make accurate diagnoses and provide a clear, evidence-based treatment plan.
    • Provide follow up in a timely manner regarding tests, labs, and treatment regimens.
    • Adhere to the AAP's Bright Futures guidelines regarding routine immunizations and screenings.
    • Be sensitive and open about the cost implications of medications, diagnostic tests, and treatment regimens.
    • Be courteous, kind, respectful, and attentive to your child's needs.
    • Maintain comprehensive, confidential information about patients' healthcare using an accredited electronic medical records platform.

Patient Responsibilities

    • Provide accurate and complete information about the child's health including current complaints, prior illnesses, surgeries, hospitalizations, medications, allergies, and any changes in the child's condition.
    • Arrive on time for patient appointments, and notify us of delays or cancellations as soon as possible.
    • Adhere to the recommended well check and immunization schedules.
    • Follow treatment plans to the best of your ability. If you have questions or concerns about a particular course of action, please discuss with your provider as soon as possible.
    • Be actively engaged in decisions about your child's health care. Ask as many questions as needed to feel confident in your understanding of the plan.
    • Understand the rules, limitations, and costs associated with your health care plan. Don't hesitate to discuss questions of coverage and cost with the provider and our billing specialist.
    • Meet financial commitments. If you encounter any financial hardship, please discuss with our billing staff as we can typically work out a payment plan.
    • Show courtesy and respect for your provider and the office staff.
    • Encourage a healhty lifestyle for all family members.
    • Failure to comply with the above responsibilities may result in dismissal from the practice.

Hyde Park Office

3330 Erie Ave.
Cincinnati, Ohio 45208
513-979-0569 (fax)

Kenwood Office

7661 Montgomery Rd.
Cincinnati, Ohio 45236
513-891-7696 (fax)


Please call us at (513) 321-0199, including after hours to reach the on-call provider. After hours, if you are not automatically connected to the answering service, PerfectServe, please call them directly at 1-877-844-3492
*Note that all calls go to the Hyde Park location for scheduling and triage 

Hyde Park Hours

Monday - Friday:

9:00 am - 5:00 pm

Saturday:

8:30 am - 11:00 am

Sunday:

Closed

Kenwood Hours

Monday - Friday:

9:00 am - 5:00 pm

Saturday, Sunday:

Closed


**Typically, 2-3 well check appointments will be scheduled for each Saturday. The remaining appointments are scheduled same-day for sick visits. Primarily Kenwood patients are certainly welcome to be seen in Hyde Park on Saturdays. Phone lines open at 8:30am.

During the week we accept same-day appointments for both sick and well visits. Please call at the beginning of the day (8:30 am) for availability.

PLEASE NOTE: The office closes daily from 12pm-1pm for lunch and the doors will be locked. Prescription pick up and form drop off will be accepted during regular hours only.



Locations