Patient and Provider Responsibilities

At our practice we have certain expectations of both our providers and our patients:

Provider Responsibilities

  • Perform a comprehensive history and physical examination at every visit.   
  • Make accurate diagnoses and provide a clear, evidence-based treatment plan.
  • Provide follow up in a timely manner regarding tests, labs, and treatment regimens.
  • Adhere to the AAP's Bright Futures guidelines regarding routine immunizations and screenings. 
  • Be sensitive and open about the cost implications of medications, diagnostic tests, and treatment regimens.    
  • Be courteous, kind, respectful, and attentive to your child's needs.
  • Maintain comprehensive, confidential information about patients' healthcare using an accredited electronic medical records platform.

Patient Responsibilities

  • Provide accurate and complete information about the child's health including current complaints, prior illnesses, surgeries, hospitalizations, medications, allergies, and any changes in the child's condition.
  • Arrive on time for patient appointments, and notify us of delays or cancellations as soon as possible.
  • Adhere to the recommended well check and immunization schedules. 
  • Follow treatment plans to the best of your ability. If you have questions or concerns about a particular course of action, please discuss with your provider as soon as possible. 
  • Be actively engaged in decisions about your child's health care. Ask as many questions as needed to feel confident in your understanding of the plan.
  • Understand the rules, limitations, and costs associated with your health care plan. Don't hesitate to discuss questions of coverage and cost with the provider and our billing specialist. 
  • Meet financial commitments. If you encounter any financial hardship, please discuss with our billing staff as we can typically work out a payment plan. 
  • Show courtesy and respect for your provider and the office staff.
  • Encourage a healhty lifestyle for all family members.   
  • Failure to comply with the above responsibilities may result in dismissal from the practice.