After Hours - A Parent's Guide to Calling the Pediatrician 

At HPP, one of our providers is always on call – 24/7 and 365 days of the year.

Many parents wonder when to call the doc at home or whether to wait until the office opens.

 Calling after hours:

• Please call our office and choose the after-hours doctor on call option.

• Leave a message with your child's name, date of birth, and a brief description of the problem, and the doctor will call you back.

• It is not necessary to call the doctor or to go to the ER if your child is >3 months of age and has a fever at night, unless there are other worrisome symptoms (i.e. difficulty breathing).

• Tylenol and Motrin dosing handouts are given at each well visit and may also be found on our website, Facebook, and Instagram pages!

 Please do not call the doctor on call for Tylenol/Motrin dosing or medication refills (unless it’s an emergency medication such as Albuterol, EpiPen, or seizure medication).

• Please do not call the doctor after hours to request an appointment.

Calling during business hours:

For an appointment, speak to the receptionist to schedule the appointment.

• If you need urgent medical advice or are not certain if your child needs to be seen - please ask to speak to the nurse. She may be able to help with the problem or get guidance from the doctor within a few minutes if necessary.

• If you believe your child has a life-threatening emergency, call 911.

When speaking with the nurse or doctor:

Tell us what symptoms concern you.

• Remind us about: any allergies, chronic illnesses, or if your child is NOT immunized.

• Remind us if your child has started a new medication or treatment.

Give the following information every time you call:

• Your name and phone number

•Your child’s name and age

•Your child’s symptoms and urgency of the call

Worrisome symptoms that would warrant a call:

• Difficulty breathing, stridor, or wheezing

• Not making wet diapers or decreased urine output (going 8 hours without urine)

• Unarousable/lethargic (and it’s not naptime/bedtime) or limp/unresponsive

• Possible seizure that has now resolved

Hit their head and lost consciousness 

Poison Control Hotline: (800) 222-1222

Hyde Park Office

3330 Erie Ave.
Cincinnati, OH 45208
513-979-0569 (fax)

Kenwood Office

7720 Montgomery Rd.
Cincinnati, OH 45236
513-891-7696 (fax)

Call HPP at (513) 321-0199 during office hours or after-hours.

Hyde Park Hours

Monday - Friday:

9:00 am - 5:00 pm


8:30 am - 12:00 pm



Kenwood Hours

Monday - Friday:

9:00 am - 5:00 pm

Saturday, Sunday:


We are closed daily from 12 pm-1 pm for lunch.